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  Support area Overview
DNSPIXEL Customer Service

  DNSPIXEL is always here to give you the assistance you require! We aim at helping our customers be happy with their web hosting experience by ensuring that all concerns, questions, comments or suggestions are read by a real person and answered in a timely manor. Taking care of our customers is our top priority. For these reasons, we have implemented a request tracking system known as our Customer Help Desk, which is the first step in requesting assistance.

Online Help Desk

 We offer multiple support methods. However, opening support ticket is a way for us to track down your request. You will receive faster response from us and your issue will be resolved faster.


  Open A Ticket


  Track Your Ticket


 Ortherwise, you are welcome to request help on our interactive forums. You should probably receive help from our current customers either.


  Interactive Support Forums


 Access directly to your billing account via this link. All sales/upgrade questions can be opened in here.

Billing Support


We also have an agent available through Yahoo & MSN messenger most of the time. *Online time can be different due to different time zone.



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