I- Commitment to customer satisfaction
Our number one goal
is customer satisfaction. Our staff knows that not
everyone's an expert, and we're here to help. Whether it's walking you through a domain
transfer or account setup, or troubleshooting a difficult
PHP script, we'll do what it takes to keep you happy. Our
support desk operates 7 days.
All our servers and the components that
make up our network are monitored 24 hours a day, 365 days
a year. In the event of an unscheduled outage, be it a
component failure, software crash or connectivity
disruption, our monitoring system will immediately notify
an engineer. At the same time our systems will attempt to
fix the problem automatically, be it diverting our
connectivity over a redundant circuit or restarting a
failed service. This pro-active monitoring allows us not
only to promise our customers up-time, but to also deliver
on this promise.
All of our Web and e-mail servers utilize
Intel® processing power and reliable, fast hard drives for
optimal performance. All Web servers are specifically
configured for Web hosting and interactive application
performance and all data is delivered by Cisco® routers to
the Internet via redundant connectivity.
IV- Guarantee of Satisfaction
Our web hosting packages
are provided on superior quality servers. In fact, we're
so confident of the quality of our packages, we offer a
30-day money back guarantee on all hosting purchases! On
top of this we guarantee 99.9% uptime, if your server goes
down we'll be glad to credit you.
V. No hidden costs
Our hosting packages come with
generous data transfer and disk space allowances. If you
accidentally exceed these limits we won't automatically
bill you, we'll just ask you to upgrade to a more suitable
VI. Interactive Support Forum
We have an active web
community online which makes a great starting point when
looking for help designing your site.
VII- Premium Hosting Control Panel
Our hosing packages include advanced and innovative
features such as rollover data transfer, e-mail spam
filtering, sub-domains and search engine tools. Managing it all is easy
through our intuitive online hosting control panel, and
our support department is always here to help.
Our servers are connected to multiple Internet
backbones, ensuring that our servers are in close
proximity to you and your visitors. Because we are
connected directly to one of the largest backbones, your
website will always be available and fast for visitors to
Ratio: Low allocation sites per server
With high performance servers and a low site-to-server
ratio, your site will load fast even during peak usage.
X- Free Professional Search Engine Submission
What good is your site if no one can find you? More
than 95% of Internet Users use Search Engines and
Directories to find what they're looking for on the web.
Your web site will not show up on Search Engine and
Directory query results if it isn't registered with them.
With our free submission offer we will professionally
submit your site to the major search engines for free.