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  » About us » Our Objectives

Our Objectives

 DNSPIXEL provides high performance, and the best value in web presence solutions, from simple web presence to the fully featured corporate web sites. We specialize in providing fast and reliable hosting to all our customers. We do think our customers deserve a fast, reliable high-quality web hosting provider that gives you superior service and friendly support. Discover the difference of a dedicated web hosting team who will give you the unrelenting high-quality service you need to run a successful business.  Our dedicated web hosting service team is always happy to answer your technical support questions. We always recommend trying our e-mail support first. In many cases a technical person will be better reached this way.

 Our goal is to exceed your expectations. We are not only provide a web server for your website, but we also keep an eye to the status of your web site, make sure it's up and running. We are really sure to the quality service we provide. We have money back guarantee if our customers not satisfy with us.

 What we are looking for:
Provide reliable hosting infrastructure
Provide first class hosting solutions
Enable world-class support
Deliver competitive pricing

 We don't doubt you can find a cheaper host out there, but you get what you pay for. This is true in almost any other buying situation and it is doubly true in the web hosting industry. If you want reliable hosting, with reasonable prices and great features, give us a try.

 

Why Choose Us ?

I- Commitment to customer satisfaction
  Our number one goal is customer satisfaction. Our staff knows that not everyone's an expert, and we're here to help. Whether it's walking you through a domain transfer or account setup, or troubleshooting a difficult PHP script, we'll do what it takes to keep you happy. Our support desk operates 7 days.

II- Reliable
   All our servers and the components that make up our network are monitored 24 hours a day, 365 days a year. In the event of an unscheduled outage, be it a component failure, software crash or connectivity disruption, our monitoring system will immediately notify an engineer. At the same time our systems will attempt to fix the problem automatically, be it diverting our connectivity over a redundant circuit or restarting a failed service. This pro-active monitoring allows us not only to promise our customers up-time, but to also deliver on this promise.

III- Speed
   All of our Web and e-mail servers utilize Intel® processing power and reliable, fast hard drives for optimal performance. All Web servers are specifically configured for Web hosting and interactive application performance and all data is delivered by Cisco® routers to the Internet via redundant connectivity.

IV- Guarantee of Satisfaction
   Our web hosting packages are provided on superior quality servers. In fact, we're so confident of the quality of our packages, we offer a 30-day money back guarantee on all hosting purchases! On top of this we guarantee 99.9% uptime, if your server goes down we'll be glad to credit you.

V. No hidden costs
   Our hosting packages come with generous data transfer and disk space allowances. If you accidentally exceed these limits we won't automatically bill you, we'll just ask you to upgrade to a more suitable package.

VI. Interactive Support Forum
   We have an active web community online which makes a great starting point when looking for help designing your site.

VII- Premium Hosting Control Panel
   Our hosing packages include advanced and innovative features such as rollover data transfer, e-mail spam filtering, sub-domains and search engine tools. Managing it all is easy through our intuitive online hosting control panel, and our support department is always here to help.

VIII- Connectivity
  
Our servers are connected to multiple Internet backbones, ensuring that our servers are in close proximity to you and your visitors. Because we are connected directly to one of the largest backbones, your website will always be available and fast for visitors to visit.

IX- Server Ratio: Low allocation sites per server
   With high performance servers and a low site-to-server ratio, your site will load fast even during peak usage.

X- Free Professional Search Engine Submission
   What good is your site if no one can find you? More than 95% of Internet Users use Search Engines and Directories to find what they're looking for on the web. Your web site will not show up on Search Engine and Directory query results if it isn't registered with them. With our free submission offer we will professionally submit your site to the major search engines for free.

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